Pullown menus sensitive?

June 5, 2008

“The point is, it’s not productive to ask questions like ‘Do most people like pulldown menus?’ The right kind of question to ask is ‘Does this pulldown, with these items and this wording in this context on this page create a good experience for most people who are likely to use this site?”

From: Krug, S. (2006), Don’t Make Me Think: A Common Sense Approach to Web Usability, Berkeley, CA: New Riders, p.129

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