Understanding how interfaces affect users

June 5, 2008
    KEY POINTS

  1. Affective aspects of interaction design are concerned with the
    way interactive systems nake people respond in emotional ways.
  2. Well-designed interfaces can elicit good feelings in people.
  3. Aesthetically pleasing interfaces can be a pleasure to use.
  4. Expressive interfaces can provide reassuring feedback to users as
    well as be informative and fun.
  5. Badly designed interfaces often make people frustrated and angry.
  6. Anthropomorphism is the attribution of human qualities to
    objects. An increasingly popular form of anthropomorphism is to
    create agents and other virtual characters as part of an
    interface.
  7. People are more accepting of believable interface agents.
  8. People often prefer simple cartoon-like agents to those that
    attempt to be humanlike.

From: Preece, J., Rogers, Y., Sharp, H. (2002), Interaction Design: Beyond Human-Computer Interaction, New York: Wiley

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