The six disciplines of User Experience

June 10, 2008

“User experience (UE) is not a single discipline. At least six skills are needed, and they are almost never found in the same person. There are few places that provide education in this area. In any event, the six skill sets cut across traditional academic disciplines. Here is what it takes:

• Field studies
• Behavioral designers
• Model builders and rapid prototypers
• User testers
• Graphical and industrial designers
• Technical writers

From: Norman, Don (1999), The Invisible Computer: Why Good Products can fail, The Personal Computer Is So Complex and Information Appliances Are The Solution, New York: Harper Collins, p.189

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