User Experience Definition

June 11, 2008

“What makes a good experience varies from person to person, product to product, and task to task, but a good general definition is to define something as ‘usable’ if it’s functional, efficient, and desirable to its intended audience.”

From: Kuniavsky, M (2003), Observing the User Experience: A Practitioner’s Guide for User Research, San Francisco: Morgan Kaufmann

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One Response to “User Experience Definition”


  1. I certainly prefer “desirable” to the watery “satisfying” in ISO9241 😉 I like the definition in terms of the outcome but I’d also look for a description of the experiential output.


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