A heuristic review is a systematic inspection of a web-site or application. Usability experts check it against a number of usability standards (‘heuristics’) and determine challenges for successful user-interaction and a rich user experience. A heuristic review can discover up to 70% of user experience problems and is an efficient way of establishing the status quo at the beginning of a project.
Benefits in a nutshell:
- Cost effective, quick, and very flexible way to establish user experience challenges
- Informs evaluation of requirements
- Informs design of user testing