Usable/user-friendly CMS

September 15, 2009

A usable CMS will:

  1. minimise the number of options
  2. be robust and error-proof
  3. provide task-based interfaces
  4. hide implementation details
  5. meet core usability guidelines
  6. match authors’ mental models
  7. support both frequent and infrequent users
  8. provide efficient user interfaces
  9. provide help and instructions
  10. minimise training required
  11. support self-sufficiency

James Robertson: 11 usability principles for CMS products

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