UX references

Top 5 ‘UX hands-on’ books:

  1. Rosenfeld, L & Morville, P (2002), Information Architecture for the World Wide Web
  2. Kolko, J (2007): Thoughts On Interaction Design
  3. Scott, B (2009): Designing Web Interfaces: Principles and Patterns for Rich Interactions
  4. Morville, P & Callender, J (2010): Search Patterns
  5. Mulder, S & Yaar, Y (2010): The User is Always Right. A Practical Guide to Creating and Using Personas for the Web

Top 5 ‘UX essentials’ books:

  1. Garrett, J J (2003): The Elements of User Experience
  2. Bolter, J D & Gromala, D (2003): Windows and Mirrors: Interaction Design, Digital Art, and the Myth of Transparency
  3. Lakoff, G (1987): Women, Fire, and dangerous Things: What Categories Reveal About the Mind
  4. Mc Carthy, J & Wright, P (2004): Technology as Experience
  5. Morville, P (2005) Ambient Findability

Top 5 UX blogs and Webzines

  1. Information design
  2. UX Booth
  3. UX magazine
  4. UX matters
  5. 37 signals
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Londres

Everything appeared to be THE ultimate cross-media user experience: finding a flight, booking it, and receiving boarding pass automatically by email one day ahead of departure. Very well done, Air France.

From where was I flying again? Gatwick? Stansted and Luton most probably not. Heathrow more likely. Then, what terminal in Heathrow? It won’t be 5, but is it 1 or 2 or 4? Terminal 4 makes a huge difference, add another 20 minutes to your journey … Well, the email doesn’t tell me. And the boarding pass attached to my email?

‘Londres’.

Can it have more style?

Dieter Rams’ design principles

Dieter Rams (Industrial Designer *1932): 10 design principles

  1. Good design is innovative.
  2. Good design makes a product useful.
  3. Good design is aesthetic.
  4. Good design makes a product understandable.
  5. Good design is unobtrusive.
  6. Good design is honest.
  7. Good design is long-lasting.
  8. Good design is thorough down to the last detail.
  9. Good design is environmentally friendly.
  10. Good design is as little design as possible.

From http://designmuseum.org/design/dieter-rams

Don Norman: How to make complex things easy to use (German)

SPIEGEL ONLINE: Gibt es allgemeingültige Regeln, um das zu erreichen?

Norman: Klar! Teil die Dinge in Einzelteile auf, organisiere diese Teile, strukturiere sie. Gib Feedback. Ich will immer wissen, was gerade und warum passiert. Durch eine gute Struktur kann ich mich immer nur auf eine Sache konzentrieren. Letztlich geht es darum, aus einem scheinbar undurchschaubaren Technik-Kuddelmuddel etwas schlüssiges und verständliches zu machen.Sache konzentrieren. Letztlich geht es darum, aus einem scheinbar undurchschaubaren Technik-Kuddelmuddel etwas schlüssiges und verständliches zu machen.

Don Norman in an interview with SPIEGEL ONLINE

In summary:

  1. Break down into distinct parts
  2. Organise and structure these parts
  3. Give feedback