Dashboard items

September 14, 2010
    Sales

  • Bookings
  • Billings
  • Sales pipeline (anticipated sales)
  • Number of orders
  • Order volume
  • Selling prices
    Marketing

  • Market share
  • Campaign success
  • Customer demographics
    Finances

  • Revenues
  • Expenses
  • Profits

    Technical support

  • Number of support calls
  • Resolved cases
  • Customer satisfaction
  • Call durations

    Fulfillment

  • Number of days to ship
  • Backlog
  • Inventory levels
    Manufacturing

  • Number of units manufactured
  • Manufacturing times
  • Number of defects
    Human resources

  • Employee satisfaction
  • Employee turnover
  • Count of open positions
  • Count of late performance reviews
    Information technology

  • Network downtime
  • System usage
  • Fixed application bugs

    Web Services

  • Number of visitors
  • Number of page hits
  • Visit duractions

From Stephen Few: Information dashboard design: the effective visual communication of data (book)

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