Archive for August, 2013

Mobile User Experience

August 9, 2013
  • URGENT NOW
    Users are seeking urgent information on their mobile device that is ofte related to location or activity, mosthly through search engines and recommendation sites like Yelp or oursquare
  • REPETITIVE NOW
    Users are seekimg recurring realtime information, such as stock quotes, sport scores and auction listings.
  • BORED NOW
    Users are seeking distraction, entertainment or connection through a mobile device on services like Facebook, Instagram and Twitter, or in their email.

From Mobify

The history of UX

August 8, 2013

If I were to sum up the history of UX in a few short sentences, it might go something like this: villains of industry seek to deprive us of our humanity. Scientists, scholars, and designers prevail, and a new profession flourishes, turning man’s submission to technology into technology’s submission to man.

Leah Buley in UX Booth: Where UX comes from

Principles of User Interface Design

August 7, 2013
  • Clarity is job #1
  • Interfaces exist to enable interaction
  • Conserve attention at all costs
  • Keep users in control
  • Direct manipulation is best
  • One primary action per screen
  • Provide a natural next step
  • Appearance follows behavior
  • Consistency matters
  • Strong visual hierarchies work best
  • Smart organization reduces cognitive load
  • Highlight, don’t determine, with color
  • Progressive disclosure
  • Help people inline
  • A crucial moment: the zero state
  • Great design is invisible
  • Build on other design disciplines
  • Interfaces exist to be used

From: Bokardo.com

Number of clicks irrelevant

August 6, 2013

It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.

Steve Krug: Don’t make me think

Huge breakthroughs or huge failures

August 6, 2013

Radically new concepts can lead to huge breakthroughs or huge failures, so the courage to pursue a bold concept must be tempered by an appropriate risk management plan, particularly a lot of product testing of the basic design concept.

Victor Lombardi: Why We Fail

Finding the right design

August 5, 2013

If we only test bottle openers, we may never realize customers prefer screw-top bottles.

Victor Lombardi: Why We Fail

Design and Experience failures

August 5, 2013

Because people relate to experiential products differently, each product fails differently. It might fail because

  • we feel overwhelmed (Google Wave) or underwhelmed (Microsoft Zune).
  • We might feel cheated (Classmates.com) or annoyed (Plaxo).
  • We might feel frustrated (OpenID) or maddened (BMW iDrive).
  • We might become enlightened to a need we didn’t know we had, and then realize that another, different product would actually satisfy this need better (Pownce, Wesabe).

Victor Lombardi: Why We Fail

Design-related failures

August 5, 2013

1. Engineering failure: The product physically fails to function as designed.
2. Design failure: The product physically works, but is so badly
designed people can’t use it.
3. Experience failure: The product physically works and people can use it, but using it is an undesirable experience.

Victor Lombardi: Why We Fail

Survivorship bias

August 5, 2013

Survivorship bias: the mistake of learning only from the survivors of some process.

Victor Lombardi: Why We Fail

Quality of designs > quality of life

August 5, 2013

We are each the product of our experience. The things we do, the places we go, the people we meet, and the things we use all influence who we are. Over time, as we interact with more and more technology to live our lives, we will spend more of our time looking at screens, and the quality of the design of this technology will have ever greater influence on the quality of our lives.

Victor Lombardi: Why We Fail