Mobile User Experience

  • URGENT NOW
    Users are seeking urgent information on their mobile device that is ofte related to location or activity, mosthly through search engines and recommendation sites like Yelp or oursquare
  • REPETITIVE NOW
    Users are seekimg recurring realtime information, such as stock quotes, sport scores and auction listings.
  • BORED NOW
    Users are seeking distraction, entertainment or connection through a mobile device on services like Facebook, Instagram and Twitter, or in their email.

From Mobify

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The history of UX

If I were to sum up the history of UX in a few short sentences, it might go something like this: villains of industry seek to deprive us of our humanity. Scientists, scholars, and designers prevail, and a new profession flourishes, turning man’s submission to technology into technology’s submission to man.

Leah Buley in UX Booth: Where UX comes from

Principles of User Interface Design

  • Clarity is job #1
  • Interfaces exist to enable interaction
  • Conserve attention at all costs
  • Keep users in control
  • Direct manipulation is best
  • One primary action per screen
  • Provide a natural next step
  • Appearance follows behavior
  • Consistency matters
  • Strong visual hierarchies work best
  • Smart organization reduces cognitive load
  • Highlight, don’t determine, with color
  • Progressive disclosure
  • Help people inline
  • A crucial moment: the zero state
  • Great design is invisible
  • Build on other design disciplines
  • Interfaces exist to be used

From: Bokardo.com

Design and Experience failures

Because people relate to experiential products differently, each product fails differently. It might fail because

  • we feel overwhelmed (Google Wave) or underwhelmed (Microsoft Zune).
  • We might feel cheated (Classmates.com) or annoyed (Plaxo).
  • We might feel frustrated (OpenID) or maddened (BMW iDrive).
  • We might become enlightened to a need we didn’t know we had, and then realize that another, different product would actually satisfy this need better (Pownce, Wesabe).

Victor Lombardi: Why We Fail