Although the concept and practice of UX in relation to interface design has been around for a few decades, this bonanza I speak of didn’t really kick in until Web 2.0 arrived around 2004. The convergence of web design standards (W3C!), front-end development techniques (ajax!), user-generated content (reviews!), and an understanding of the need for usability led redesign efforts across the web. Additionally, startups and big business alike began to truly see the importance of good design as a key differentiator thanks in large part to Apple’s resurgence through design leadership.
When did UX begin?December 6, 2015