The Effect of Aesthetics on Web Credibility

Experiments have shown that users can judge a web site’s credibility in as little as 3.42 seconds merely on the basis of its aesthetic appeal.

Recent studies have shown that judgments on web site credibility are 75% based on a web site’s overall aesthetics. [citing Fogg, B.J., Soohoo, C., and Danielson, D. 2002. How Do People Evaluate a Web Site’s Credibility?: Results from a Large Study. Consumer Reports Webwatch. DOI= http://www.consumerwebwatch.org/dynamic/webcredibility-reports-evaluate-abstract.cfm%5D

Farah Alsudani and Matthew Casey: The Effect of Aesthetics on Web Credibility  (PDF)

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What is good design?

Design is a set of decisions, a set of choices among the infinite ways to solve a problem. The more intentional and skillful the choices, the better the design. The more value those choices create or provide access to, the better the design is for business. Take our old time internet friend Craigslist, which exhibits negligible style. The design of that system has created tremendous value for both the business and the users—and heck the casual reader too—for over 20 years.

Thinking about design in terms of the exchange of value, is the path to thinking about the whole problem.

Erika Hall: Thinking in Triplicate