UX Tools For Better Thinking

UX Tools For Better Thinking (https://untools.co), a wonderful collection of tools and frameworks to help you solve design problems, make better decisions, resolve conflicts and communicate better — with templates, sheets and useful resources, all neatly put together in one single place by Adam Amran.

Also highly recommended: Playbook For Universal Design (https://lnkd.in/eyXKNJ2D), a fantastic little helper with inclusive design methods for UX workshops, with practical guidelines on how to accommodate participants with diverse abilities — and each method includes step-by-step guidelines, video introductions, facilitating guides, materials and PDF/Powerpoint templates.

Quite a goldmine to keep nearby, neatly put together and maintained by Dagny Valgeirsdottir, Astrid Kofod Trudslev and Maria Væver Olsen.

Useful resources:

UX Methods and Projects (Airtable), maintained by Vernon Fowler
https://lnkd.in/eAHaiaSm

Library of Visual Frameworks, by Dave Gray
https://lnkd.in/eMAP3BS4

Hyperisland UX Methods Resource Kit
https://lnkd.in/eshvKWuK

18F Method Cards
https://methods.18f.gov/

How To Design Better UX Workshops, by Slava Shestopalov
https://lnkd.in/dtmQgT7X

Useful Resources to Find UX Methods, by Stéphanie Walter
https://lnkd.in/e5j6-2yy

Comprehensive Guide To UX Methods and Deliverables, by Fabricio Teixeira
https://lnkd.in/eKsgvCYM

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Vitaly Friedman on LinkedIn

Massimo Vignelli’s 6 typefaces

Massimo Vignelli’s 6 typefaces  (Source: Fontsinuse.com).

Strategy vs Planning

Here’s the key difference:

→ Strategy is the logic behind how an organization creates and captures value, while planning is the process.

To put it differently:

→ Strategy defines goals, while planning helps achieve them.

A strategy delineates the rationale behind an organization’s value creation and capture process.

In Jeroen‘s book, “The One-Hour Strategy,” it is described that strategy encompasses:

a) The identification of target customers and competitors (Market), 
b) The selection of products and services offered (Magic), 
c) The utilization of assets and capabilities (Means), 
d) The methods employed to generate revenues (Money), 
e) The strategies for leveraging the environment (Momentum),
f) The underlying reasons for pursuing these actions (Meaning).

Igor Buinevici based on thoughts by Jeroen Kraaijenbrink

Design Patterns For Building User’s Trust

Design Patterns For Building User’s Trust (https://lnkd.in/eEJngtVv), a fantastic (!) catalog of design patterns to help teams design trustworthy services that work for people — with advantages, drawbacks, limitations and examples for each, from AI to privacy. A wonderful repository, neatly put together by fine folks at IF.

In the noisy and polluted world today, trust doesn’t come for free. It doesn’t emerge by default. It must be earned and meticulously preserved — by treating customers with respect, securing their data, respecting their privacy and asking only for what’s absolutely necessary.

Also worth exploring:

AI Interaction Design Patterns, by Emily Campbell
https://www.shapeof.ai

AI × Design Toolkit (Worksheets + PDF), by Nadia Piet
https://lnkd.in/eJEkCu2p

People + AI Guidebook and Design Patterns, by Google
https://lnkd.in/em_pXYe2

Human-AI Interaction Guidelines, by Microsoft
https://lnkd.in/g_Nsrrxq

Responsible and Ethical AI Practices, by Microsoft
https://lnkd.in/ekQsw_9u

AI-Driven Design (free eBook, PDF), by Joël van Bodegraven
Chapter 1: https://lnkd.in/eChHVQ7u
All chapters: https://lnkd.in/eNUif6cd

AI + Design Toolkit (Miro), by Corinne Schillizzi
https://lnkd.in/ebZSv47s

Design Guidelines for AI, by IBM
https://lnkd.in/eH39gXrq

AI Conversational Cookbook (PDF), by Thomas W.
Article: https://lnkd.in/ec_GvKPp
PDF: https://lnkd.in/exC2z-ju

Privacy UX: Design Patterns and Guidelines, by Vitaly Friedman
https://lnkd.in/dN8yce2

AI Design Patterns and UX Toolkits, by Vitaly Friedman
https://lnkd.in/eCEXVvAG

The future isn’t chatbots. It’s far more exciting but also challenging. It’s full of ethical and legal concerns, much-needed regulation and efforts to reduce the environmental impact of AI. And: we need to learn how to earn user’s trust with more respectful and better designed AI interfaces.

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Vitaly Friedman on LinkedIn

Anatomy of a typeface

Mastering body language

Recruitment links

Top websites for remote work opportunities
Pangian  – https://pangian.com
WeWorkRemotely – weworkremotely.com
ARC – https://arc.dev
Remotive –  https://remotive.com
JustRemote –  https://justremote.co/
AngelList –  https://angel.co/
Jobspresso –  https://jobspresso.co/
DailyRemote –  https://dailyremote.com/
Working Nomads –  https://lnkd.in/dJKgGBTx workingnomads.co
RemoteLeaf – https://remoteleaf.com/
Remote Ok – https://remoteok.com
FlexJobs – https://flexjobs.com
RemoteHun – remotehunt.com
Wellfound – https://wellfound.com
JS Remotely – https://jsremotely.com

Top Job assistant platform
⚡️ Careerflow.ai: https://lnkd.in/drNZrQkX

Top 10 websites for freelance/part-time jobs
⚡️ Freelancer.com – https://www.freelance.com/
⚡️ Upwork – https://www.upwork.com/
⚡️ Solid Gigs – https://solidgigs.com
⚡️ Snagajob – https://www.snagajob.com/
⚡️ LinkedIn – http://www.linkedin.com/
⚡️ ServiceScape – https://lnkd.in/dg-5Q-WK
⚡️ Craigslist – http://www.craigslist.org/
⚡️ CoolWorks.com – https://www.coolworks.com/
⚡️ Contena – https://www.contena.co
⚡️ Fiverr – https://www.fiverr.com/

Top 11 websites to prep for coding interviews
⚡️ LeetCode – https://leetcode.com/
⚡️ HackerRank – https://lnkd.in/d322VBBq
⚡️ HackerEarth – https://lnkd.in/dXy7SAcf
⚡️ Codewars – https://www.codewars.com
⚡️ CodeChef – https://www.codechef.com/
⚡️ CodingNinjas_SRMCEM – https://lnkd.in/dAQiqPYk
⚡️ Topcoder – https://www.topcoder.com/
⚡️ Coderbyte – https://coderbyte.com/
⚡️ Geektastic – https://geektastic.com
⚡️ freeCodeCamp – https://lnkd.in/dGGmah9M
⚡️ GeeksforGeeks – https://lnkd.in/dveifGFn

Top 6 salary negotiation tools
⚡️ Comparably – https://lnkd.in/ggZ4xhE7
⚡️ Levels.fyi – http://www.levels.fyi/
⚡️ Salary.com – https://www.salary.com/
⚡️ Glassdoor – http://www.glassdoor.com/
⚡️ Payscale – http://www.payscale.com/
⚡️ PaycheckCity Payroll – https://lnkd.in/de6hBaxP

Top 5 tools for Productivity and Collaboration tools
⚡️ Grammarly – http://www.grammarly.com/
⚡️ Todoist – http://www.todoist.com/
⚡️ Notion – http://www.notion.so/
⚡️ Calendly – http://www.calendly.com/
⚡️ Overleaf – http://www.overleaf.com/

Free AI Google 9 Generative AI Courses
⚡️https://lnkd.in/gwUdaU-7

Nikita Gupta on LinkedIn

AI interaction design patterns

AI Interaction Design Patterns (https://www.shapeof.ai), a fantastic (!) living catalog of emerging design patterns, heuristics, anti-patterns and real-life examples that shape the experience of AI — from identifiers and wayfinding to prompts, tuners and trust indicators. Incredible project by incredible Emily Campbell. 👏🏼 👏🏽 👏🏾

Probably one of the most underrated yet impactful design patterns for AI interfaces is the ability to tune AI experience. This could show itself as a style lenses or temperature knobs — little tools to help users request a personalized output easier. E.g. Sad ↔ Happy, Concrete ↔ Abstract, Creative ↔ Precise.

Another much-needed feature is scoping. Users should be able to scope their inquiry to a particular domain, knowledge source or even a set of videos or PDFs that a user is studying. That’s one of the features that would make output less generic and much more specific without having to write a long text prompt.

And: the AI output shouldn’t be bulky nor static. Users should be able to granularly iterate or revise little bits of it — e.g. by asking for sources of specific statements, or diverging from one view to another, or manipulating small parts of an image or a video.

We can go way beyond a text prompt alone. And it’s absolutely fantastic to see emerging design patterns that attempt to make interactions with AI smarter, more precise and more helpful.

💎 Design Patterns For AI Interfaces

AI Interaction Design Patterns, by Emily Campbell
https://www.shapeof.ai

AI Design Patterns Catalogue, by Maggie Appleton
https://lnkd.in/ebAp9Sb8

Language Model Sketchbook, by Maggie Appleton
https://lnkd.in/eXfxFk9w

Style Lenses For AI Generation, by Amelia Wattenberger
https://lnkd.in/e-SJis23

AI Search Experience Design Patterns, by Daley Wilhelm
https://lnkd.in/eMZAayb7

Accordion Editing and Apple Picking Patterns For AI, by Sarah Gibbons, Tarun Mugunthan, Jakob Nielsen
https://lnkd.in/e_mhUwnu

UX For AI, by Greg Nudelman
https://www.uxforai.com/

🗃️ Useful Resources

Why Chatbots Are Not the Future, by Amelia Wattenberger
https://lnkd.in/dmAzqdqx

The Rise Of The AI Model Designer, by Paz Perez
https://lnkd.in/eb7SHcVz

Usability Problem With Prompt-Driven AI, by Tom Cleary
https://lnkd.in/enkBJuzf

AI Prompt Framing, by Raluca Budiu, Feifei Liu, Amy Zhang, Emma Cionca
https://lnkd.in/eFVgrPRt

Designing For AI (Library), by Luke Wroblewski
https://lnkd.in/eHkxhgdt

AI Design Patterns and UX Toolkits, by yours truly Vitaly Friedman
https://lnkd.in/eCEXVvAG

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Vitaly Friedman on LinkedIn

Abby Covert’s heuristics

These 10 principles were developed after doing a broad survey of academic work in both the human centered design and information science fields of studies. They are made for people who don’t have time and/or appetite to do that kind of broad survey, but want that kind of collective wisdom to apply to their work. 

• Findable: Able to be located
• Accessible: Easily approached and/or entered
• Clear: Easily Perceptible
• Communicative: Talkative, informing, timely
• Useful: Capable of producing the desired or intended result
• Credible: Worthy of confidence, reliable
• Controllable: Able to adjust to a requirement
• Valuable: Of great use, service and importance
• Learnable: To fix in the mind, in the memory
• Delightful: Greatly pleasing

Abby Covert

FAQ

No website can escape the curse of FAQs. Even seemingly simple products eventually grow roots as the user base expands. Sadly, the web is not a particularly friendly place (https://lnkd.in/eN59qczy), and so users have all kinds of doubts, objections, questions and concerns — and they need to be addressed.

But instead of setting up an FAQ page, what if we show answers where users actually expect to find them? For a product page, we gather all the critical details and show them next to the price. Taxes and fees, delivery times, shipping costs, returns policy, payment options — and display them as prominently and clearly as possible.

FAQs often duplicate content and pollute search. The questions format makes it difficult to scan a page quickly. They get outdated as customer’s questions change frequently. They must be actively managed. Every piece of content needs an owner, but it’s difficult to assign an owner to an FAQ page spanning multiple topics.

🗂️ Design patterns to address user’s questions:

✅ Show important answers where users naturally look for them.
✅ Replace FAQ with help hubs, based on topics and user’s tasks.
✅ Replace the questions format with keywords-focused cards.
✅ Include the link to the help hub in the footer of each page.
✅ Set up guides or wizards to navigate users to right answers.

✅ Use autocomplete to help users get to the right page faster.
✅ Set up separate pages for critical questions with longer answers.
✅ Track quality with a “Did this answer your question?” prompt.
✅ Establish a regular content review for most used help pages.

Break down the pieces of content and show important details where people naturally look for them. Finding answers this way might be much more efficient than scouting a never-ending list of nested FAQ sections.

Useful Resources:

Design Patterns For Better FAQ’s, by yours truly
https://lnkd.in/eFqSav6h

FAQ’s: Why We Don’t Have Them, Gov.uk, by Sarah Wintershttps://lnkd.in/eSGiHSsW

Why FAQ Pages Deliver A Bad Experience, by Paula Taylor
https://lnkd.in/eJVSVdRT

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Vitaly Friedman on LinkedIn