These 10 principles were developed after doing a broad survey of academic work in both the human centered design and information science fields of studies. They are made for people who don’t have time and/or appetite to do that kind of broad survey, but want that kind of collective wisdom to apply to their work.
- Findable: Able to be located
- Accessible: Easily approached and/or entered
- Clear: Easily Perceptible
- Communicative: Talkative, informing, timely
- Useful: Capable of producing the desired or intended result
- Credible: Worthy of confidence, reliable
- Controllable: Able to adjust to a requirement
- Valuable: Of great use, service and importance
- Learnable: To fix in the mind, in the memory
- Delightful: Greatly pleasing